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Salesforce Certification Training: Admin 201 and App Builder

Salesforce Certification online training by Knowledgetorch will help you become an expert in Salesforce by mastering topics such as SFDC Data Model, SFDC Security Model, Salesforce 1, Lightning App Builder, Apex and Knowledgetorch . It is aligned to SFDC ADM 201 and App Builder Certification

Overview

Salesforce Certification Training by Knowledgetorch will help you become an expert in Salesforce by mastering topics such as SFDC Data Model, SFDC Security Model, Salesforce 1, Lightning App Builder, Apex and Knowledgetorch . It is aligned to SFDC ADM 201 and App Builder Certification.

Why this Salesforce Certification Training course ?

  • As per business insider, SFDC Developer & Architect has highest average salary across all jobs
  • As per Indeed.com data, 200% global jump in Salesforce jobs since Jan 2014
  • 200,000 companies worldwide use Salesforce platform

We also provide training in many other courses under Cloud Computing And ERP.
Please follow us on Facebook, Twitter, linkedin, Google+, Youtube etc. and share your experience with our PMP Training.

Key Features

  • 40 hours of Interactive Classroom
  • 100% Money Back Guarantee
  • Real life Projects
  • Group Activities for better reinforcement
  • Real world examples from various industries
  • Industry based case studies
  • Trainers’ Notes, Sample Question Paper & Case Studies
  • 24/7 customer support

FAQ

What if I have more queries?

You can give us a CALL at 080 469 745 1724 OR email at support@knowledgtorch.com

Who are the Instructor at Knowledgetorch ?

All the instructors at Knowledgetorch are practitioners from the Industry with minimum 10-12 yrs of relevant IT experience. They are subject matter experts and are trained by Knowledgetorch for providing an awesome learning experience.

About the Course

About Salesforce Training

Knowledgetorch Salesforce Certification Online Training will make you an expert in all the concepts related to administration and declarative development options. It will introduce you to the advanced developer options like Apex and Visual Force. It will also help you prepare for Salesforce Certification (both SFDC Admin 201 & App Builder Certification)

Why Learn Salesforce?

After the successful completion of the Salesforce Certification Training: Admin 201 & App Builder by Knowledgetorch , you will be able to understand:

  • Different building blocks of Salesforce
  • The data model
  • The security model
  • The business process automation options
  • The Sales Cloud and Service Cloud modules
  • The reports and dashboard
  • Salesforce1, SalesforceA, Chatter and Social features
  • Introduction to Apex
  • Introduction to VisualForce
  • Introduction to various integration options like SOAP, REST APIs

Who should go for Salesforce Certification training?

This Salesforce Certification training at Knowledgetorch is suitable for all professionals who are passionate about CRM and cloud computing. But typical profiles, but not limited to, who go for salesforce training are:

  • Siebel and other CRM products professionals
  • Experienced professionals who are looking to have an exciting career in the leading Cloud Computing platform
  • Functional consultants who are looking to switch to salesforce
  • Freshers who are looking to get a jump start to their careers in Cloud computing
  • Lateral developers who have worked in Java, mainframe and C# and are looking for a boost to their career from legacy platform

What are the pre-requisites for Salesforce Certification training?

Salesforce Certification training at Knowledgetorch does not require any specific pre-requisites. But any working knowledge as an administrator or a developer or a functional consultant will be handy

Exam And Certification

Knowledgetorch Certification Process

  • Once you are successfully through the project (Reviewed by a Knowledge torch expert), you will be awarded with Knowledge torch  “Salesforce Expert Certificate”.
  • Knowledge torch certification has industry recognition and we are the preferred training partner for many MNCs e.g.Cisco, Ford, Mphasis, Nokia, Wipro, Accenture, IBM, Philips, Citi, Ford, Mindtree, BNYMellon etc. Please be assured.

Course Agenda

Introduction to cloud computing & SFDC

Learning Objectives : In this module, you will understand the concepts of cloud computing, different products and editions of SFDC & their benefits.

Topics : i) History of computing ii) Service & deployment model in cloud iii) Benefit & edition of SFDC iv) Types of sandboxes and their features.

Introduction to Force.com platform & student master app

Learning Objectives : In this module, you will understand how to build a custom app on Force.com, different licenses in SFDC.

Topics : i) How to sign-up for developer environment of Salesforce ii) User licenses & license types iii) Introduction to student master app iv) How to create app, object and tabs v) How to look at standard objects such as accounts, opportunities and contacts.

Understanding SFDC Data Model, Objects, Relationship & Fields

Learning Objectives : In this module, you will understand standard & custom Objects, field and datatypes, various relationship, lookup filters, schema builder in SFDC.

Topics : i) Create Custom Objects and understand properties in the Object definition section ii) Customize standard objects iii) Create Master Detail Relationship between two objects iv) Create a lookup relationship between two objects v) Create a many-to-many relationship between objects vi) Create lookup filters to restrict number of records in a relationship vii) View the objects created in Schema Builder viii) Delete few custom field and understand the implications ix) Create different field types in the student app.

SFDC Security Model: Org-Level General administrative features and Object Level features

Learning Objectives : In this module, yo will understand different levels: Org-level, Object level, Record level; Org-level – Profile and Permission sets Login hours; network level; and Object Level – Profile and Permission sets.

Topics : i) Create Custom Objects and understand properties in the Object Definition section ii) Customize standard objects iii) Create Master Detail Relationship between two objects iv) Create a lookup relationship between two objects v) Create a many-to-many relationship between objects vi) Create lookup filters to restrict number of records in a relationship vii) View the objects created in Schema Builder viii) Delete few custom field and understand the implications ix) Create different field types in the student app.

SFDC Security Model: Object, Record and Field Level features

Learning Objectives : In this module, you will understand Organization wide defaults, Role and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.

Topics : i) Introduction to Organization wide defaults ii) Introduction to Role and Role Hierarchy iii) Introduction to record sharing – Criteria based, Apex and Manual.

Business Logic

Learning Objectives : In this module, you will learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules.

Topics : i) Identify need for different business processes for different departments and leveraging record types and page layout, Need for formula fields and different types of functions, Different ways to enforce data quality, Perform basic field level validations.

Business Process Automation

Learning Objectives : In this module, you will learn to work on workflow rules; learn about the capabilities and use cases for the approval process and Introduction to Lightning Process builder.

Topics : i) Workflow features and options ii) Approval features and options iii) Limitations and considerations for using workflow and approvals iv) Introduction to Process builder v) Compare Workflow, Approval and Process Builder features.

Learning Objectives : In this module, you will understand different sales processes in any organisation, Sales Productivity Features, Lead management, products and price books, campaign management.

Topics : i) How to capture leads from website and lead assignment rules ii) Customise Lead iii) create: queue, key sales objects accounts, contacts, opportunity iv) How to use Chatter for collaboration in the sales process across teams v) Reports -Standard and Custom reports.

Introduction to Service Cloud

Learning Objectives : In this module, you will learn about the capabilities of case management, solution management, communicaty management, and salesforce knowledge.

Topics : i) Capture cases from website and email ii) Customize case process, Solutions, Communities and Salesforce Knowledge.

Data handling and processing

Learning Objectives : In this module, you will learn tools and used cases for managing data, capabilities and implications of the data validation tools and different ways to back up data.

Topics : i) Data Handling and Processing Overview ii) Exporting data and regular backup iii) Importance of record IDs iv) Installing Apex Data loader v) Use the Import Wizard and Data Loader vi) compare the features, Update , Upsert operations, Delete and Hard Delete records vii) Transfer record ownership.

Reports and Dashboards

Learning Objectives : In this module, you will learn how to create or customize a report, impact of the sharing model on reports, options available when creating and modifying dashboards.

Topics : i) Execute a report with and without modifications ii) Create a tabular report, summary and matrix report iii) Add a chart and few other features like highlighting iv) Create a custom report type and store in a folder v) User filters in reports vi) Create a dashboard.

Salesforce 1, Lightning App Builder, Salesforce A, Outlook

Learning Objectives : In this module, you will learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook.

Topics : i) Customizable parts of the SF1 app ii) Security and customisable settings iii) Navigation menu, Compact layouts and Mobile cards iv) Basic admin activities on Salesforce A v) Outlook and SF synch up.

Activity Management, AppExchange, Content and folder management

Learning Objectives : In this module, you will learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management.

Topics : i) Activity management – Tasks, Events and Open activities ii) Creating and tracking tasks and events iii) Folders and Document templates iv) AppExchange.

Chatter, Global action and Publisher Layouts

Learning Objectives : In this module, you will learn about the Global action and publisher layouts and the features of Chatter.

Topics : i) Chatter groups, feeds, people, Files, Follow records, people, groups Topics and Files ii) Global action types-Create, Log a call, Custom VF page, Custom canvas, Publisher layout, Global an Object specific actions.

Introduction to Apex Programming

Learning Objectives : In this module, you will Understand the building blocks of the Apex language, different data types, and data retrieval options in apex.

Topics : Class, Methods, Data types, Collections, Anonymous blocks, SOQL and SOSL.

Exception Handling, Testing and Debugging

Learning Objectives : In this module, you will understand exception handling techniques, unit testing options and requirements, and debugging and troubleshooting.

Topics : Exception handling, Unit testing and Test methods, Debugging.

Triggers, Governor Limits, DMLs

Learning Objectives :In this module, you will understand various database operation options available, apex triggers, and the best practices and governor limits.

Topics : DMLs and Database operations,Triggers, Bulkification.

Introduction to VisualForce

Learning Objectives : In this module, you will understand VisualForce and limitations of page layouts, understand scenarios to go for VisualForce instead of declarative options and page layouts.

Topics : Introduction to VisualForce, Scenarios to use VisualForce.

Visual Force and Apex

Learning Objectives :In this module, you will understand standard and custom controllers, how to leverage VisualForce and Apex to meet your requirements.

Topics : Introduction to custom and standard controllers, How to leverage apex and VisualForce (VF).

Introduction to various integration options in SFDC

Learning Objectives : In this module, you will understand various integration options available in SFDC.

Topics : Introduction to integration different options (Theory only ), REST, SOAP, XML, JSON, BULK API, Streaming API, Chatter API, Salesforce to Salesforce.

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